Shipping & Delivery Policy – Orgorise
Last Updated: 23 October 2026
- Introduction
Orgorise aims to provide customers with a convenient and reliable delivery experience. This policy explains our order processing, shipping, tracking, and delivery procedures.
- Order Processing
Orders are processed after successful placement and payment confirmation, where applicable. Processing time may vary depending on stock availability, order volume, holidays, and operational circumstances.
If a significant delay occurs, we will make reasonable efforts to inform the customer.
- Estimated Delivery Time
The estimated delivery time will be displayed at checkout or communicated during the ordering process, where available. Actual delivery depends on the destination, courier service, product availability, and other relevant factors.
Delivery dates are estimates unless a specific guarantee is expressly provided.
- Shipping Charges
Applicable shipping charges will be displayed at checkout before the order is confirmed. Free-shipping offers, if available, are subject to their stated conditions.
- Delivery Locations
We deliver to locations supported by our shipping partners. Serviceability depends on the destination PIN code and courier coverage.
Customers must provide a complete and accurate delivery address, PIN code, and contact number.
- Order Tracking
Where tracking is available, details may be shared through email, SMS, WhatsApp, or another available communication channel. Tracking updates depend on information provided by the courier.
- Delivery Delays
Delays may occur because of weather, public holidays, courier disruptions, remote locations, incorrect addresses, or other circumstances beyond our reasonable control.
For significant delays, customers may contact our support team with their order number.
- Incorrect Address or Failed Delivery
If an order cannot be delivered because of an incorrect address, an unavailable recipient, or repeated failed delivery attempts, the courier may return it to us.
Any additional shipping charges or refund adjustments will be handled according to the circumstances, our published policies, and applicable law.
- Damaged, Missing, or Incorrect Orders
If you receive a damaged, incomplete, or incorrect order, please contact us as soon as reasonably possible. Include your order number and photographs of the package or product, where available.
We will review the issue and provide an appropriate resolution under our Return & Exchange Policy, Cancellation & Refund Policy, and applicable law.
- Delivery Marked Complete but Not Received
If tracking shows that your order has been delivered but you have not received it, contact us with your order number. We will help investigate the matter with the courier, where possible.
- Contact Us
Email: support@orgorise.com
Phone: 9161953111
Business Address: 302, Kusum Ganga Nivas, Sector 22, Near Shiv Mandir, Turbhe, Navi Mumbai – 400703, Maharashtra, India